Yes, if you haven’t made a purchase with the Mint before, you will be required to register an account. This can be done by filling this registration form. Fill in your details, enter a password and follow the prompts.
Click ‘Reset password’. Enter the email address that is linked to your online shop account and follow the prompts to reset your password.
Login into your account and click on ‘My account’ and it will be at the top of the page.
Firstly, you will need to sign into your account. Once you have signed in, click on ‘My Account’ and this will take you to where you can change your address and update any other details. Alternatively, you can contact us on 1300 652 020 or email us at hello@ramint.gov.au
No, we are unable to make changes to your order. Please be sure you have checked your order before proceeding to the checkout. If you find that you have made a mistake, please contact the Royal Australian Mint via email hello@ramint.gov.au or call us during business hours (Monday–Friday 8.30am to 5.00pm AEDT) on 1300 652 020 and our friendly staff will try to help you. Please note there will be times nothing can be done.
No, we are unable to hold onto your order. If for any reason you can't take delivery of your order, the parcel will be taken to the nearest Post Office for you to collect.
We accept Mastercard, Visa and PayPal.
You can contact us by email hello@ramint.gov.au or call us during business hours (Monday–Friday 8.30am to 5.00pm AEST) on 1300 652 020 requesting us to remove your name from our mailing list. We can also change your marketing preferences to be received electronically, if you don’t want to receive mail from us in the post.