Changes to Call Centre hours

To further safeguard the health of Mint staff and to better serve our customers during this difficult period, the Royal Australian Mint’s Call Centre has transitioned to a split shift arrangement.
This change extends call centre hours, with a short closure between shifts to allow for cleaning and staff changeover.

The new call centre hours are 8.00am - 6.00pm, Monday - Friday with a short closure between 12.30pm – 1.00pm.

This change will be in effect until further notice.