13/09/2021
To further safeguard the health of Mint staff and to better serve our customers during this difficult period, the Royal Australian Mint’s Call Centre has transitioned to a split shift arrangement.
This change extends call centre hours, with a short closure between shifts to allow for cleaning and staff changeover.
The new call centre hours are 8.00am - 6.00pm, Monday - Friday with a short closure between 12.30pm – 1.00pm.
This change will be in effect until further notice.