15/02/2023
We are pleased to inform you that our contact centre has rolled out a new 1,2,3 menu option for the call centre. This menu option is designed to assist our customers to get quick and efficient assistance, especially on busy product release days.
To use this new feature, simply press
- 1 to place an order
- 2 for account support
- 3 for all other enquiries
By selecting the appropriate option, you will be directed to the right team member who will be able to help you with your needs.
To ensure that you receive prompt assistance, we encourage you to select the appropriate menu option. Selecting an incorrect menu option may result in your call being returned to the end of the queue for the correct option.
We hope that this new feature will improve your customer experience with us, and we are committed to providing you with the best possible service.
Thank you for your continued loyalty and support.