An update for visitors regarding the gradual re-opening of the Mint.
Please be aware that due to the Reconciliation Day public holiday in the Australian Capital Territory, the Mint will be closed on Monday 1 June 2020. The Call Centre will re-open on Tuesday 2 June 2020 from 8.30am. Purchases can still be made via our online store https://eshop.ramint.gov.au and existing orders will be processed and dispatched as normal.
The Mint will re-open to members of the public at 10.00 am on Tuesday 9 June following advice from the ACT Government and the Chief Medical Officer.
In preparation for reopening, we are implementing a range of measures to ensure the health and well-being of our visitors and staff and to facilitate social distancing. At this stage the Mint’s Gallery will remain closed, however our store and café will be open.
Currently we are experiencing delays with domestic and international shipping, due to COVID-19.
Some international countries have temporary suspended their delivery services and therefore we may need to cancel and refund your order.
For more information and regular updates on domestic and international shipping, please visit: https://auspost.com.au/about-us/news-media/important-updates.
The Mint’s call centre will be closed on Good Friday and Easter Monday. If you would like to place an order during this time, please visit the Mint’s online store: https://eshop.ramint.gov.au
We remind visitors that due to COVID-19, the Mint will remain closed to visitors. We apologise for any inconvenience this may cause and look forward to welcoming visitors, students and collectors to the Mint once we re-open.
In light of current COVID-19 health warnings, the Royal Australian Mint will be closed to visitors from 5.00 pm today until further notice. As an essential service, the Mint's factory will continue to operate as normal.
Purchases can still be made via our online store https://eshop.ramint.gov.au or by calling 1300 652 020. Existing orders will be processed and dispatched as normal.
The Royal Australian Mint has recently delayed the first stage of the Eureka! Roadshow and suspended Coin Swap events due to the unfolding Coronavirus situation.
At this time we wish to assure our loyal and dedicated collectors that the Mint will resume Roadshow and Coin Swap events once they are deemed safe for our staff and attendees. At which time the Mint will strive to visit as many towns and cities across each state and territory as is achievable within the time-frame.
The Royal Australian Mint has temporarily closed its upstairs Gallery to the public in light of the Coronavirus (COVID-19) health warnings. All other areas of the Mint will remain open including the retail shop and takeaway food and beverages from the Mint’s Café. This change is effective immediately and will continue until further notice. Thank you for your understanding.