Thank you for participating in the Consumer Experience Survey

The Royal Australian Mint wants to thank everyone who participated in the Consumer Experience Survey 2012.

The survey was a great success and the Mint will use the results to make improvements that matter to you.

Over 25% of you said your online shopping experience with the Mint could use some work.

So with a view to serving you better, you will soon log onto a completely remodelled eShop where navigation and interactivity will be modern and intuitive.

Brand new features include more payment options, order tracking and enhanced coin images.

Letter about delay of coins and price correction

You may have received a letter from the Royal Australian Mint in regards to the delay of two coins, 2012 Lunar Year of the Dragon Tetra-decagon 50c Coin and 2013 Bindi Australian Saltwater Crocodiles $1 Silver Frosted Uncirculated Coin.

The purpose of this letter was to provide information on the delay of two popular products and price correction.

The reference to splitting orders is only applicable to those customers who have already purchased these products.

If you have not purchased these products please disregard this section of the letter.


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