Noticeboard

Delays with Domestic and International shipping, due to COVID-19

Currently we are experiencing delays with domestic and international shipping, due to COVID-19.
Some international countries have temporary suspended their delivery services and therefore we may need to cancel and refund your order.

For more information and regular updates on domestic and international shipping, please visit: https://auspost.com.au/about-us/news-media/important-updates.

 

- Easter Opening Hours -

The Mint’s call centre will be closed on Good Friday and Easter Monday. If you would like to place an order during this time, please visit the Mint’s online store: https://eshop.ramint.gov.au

We remind visitors that due to COVID-19, the Mint will remain closed to visitors. We apologise for any inconvenience this may cause and look forward to welcoming visitors, students and collectors to the Mint once we re-open.

-- The Royal Australian Mint is closing to Visitors --

In light of current COVID-19 health warnings, the Royal Australian Mint will be closed to visitors from 5.00 pm today until further notice. As an essential service, the Mint's factory will continue to operate as normal.

Purchases can still be made via our online store https://eshop.ramint.gov.au or by calling 1300 652 020. Existing orders will be processed and dispatched as normal.

-- Eureka! Roadshow and Coin Swap Event Update --

The Royal Australian Mint has recently delayed the first stage of the Eureka! Roadshow and suspended Coin Swap events due to the unfolding Coronavirus situation.

At this time we wish to assure our loyal and dedicated collectors that the Mint will resume Roadshow and Coin Swap events once they are deemed safe for our staff and attendees. At which time the Mint will strive to visit as many towns and cities across each state and territory as is achievable within the time-frame.

-- Gallery Closure --

The Royal Australian Mint has temporarily closed its upstairs Gallery to the public in light of the Coronavirus (COVID-19) health warnings. All other areas of the Mint will remain open including the retail shop and takeaway food and beverages from the Mint’s Café. This change is effective immediately and will continue until further notice. Thank you for your understanding.

 

-- Delays to International Shipments --

International orders deliveries from the Royal Australian Mint are currently experiencing delays due to the coronavirus COVID19.

Australia Post is working with partner airlines and other postal operators to move items as quickly as possible. However due to the ever-changing situation, delays may occur in all destination countries.

For details about your specific location please visit: https://auspost.com.au/about-us/news-media/important-updates/coronavirus

 

Cash Usage Regarding COVID-19

The Royal Australian Mint fully supports the advice of experts that proper hygiene is essential when touching any object or surface that could be contaminated. This includes coins and banknotes. The best defence is to avoid touching your face, sanitise the surfaces of any items that you touch, and regularly wash your hands.

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