Noticeboard

Contact Centre Menu Update

We are pleased to inform you that our contact centre has rolled out a new 1,2,3 menu option for the call centre. This menu option is designed to assist our customers to get quick and efficient assistance, especially on busy product release days.

To use this new feature, simply press

  • 1 to place an order
  • 2 for account support
  • 3 for all other enquiries

By selecting the appropriate option, you will be directed to the right team member who will be able to help you with your needs.

Queen Elizabeth II Memorial Obverse 2023

In early 2023, coin collectors will see a period of transition, with coins released featuring either the 2023 Jody Clark Commonwealth Effigy or the 2023 Queen Elizabeth II Memorial Obverse.

To aid collectors, the obverse featured on each release will be included in the release posts on the Mint's Facebook page, website and newsletters.

 

Frequently asked questions

Q: What is the difference between the two obverses?

2023 Worldstar Packaging Awards Winner

The Royal Australian Mint has been selected as the WINNER​ of a Worldstar Packaging Award for its new sustainable Standard Proof Coin Box. ​The WorldStar Competition is one of the major events of the World Packaging Organisation (WPO) and is the pre-eminent global award in packaging. WordStar illustrates the continual advancement of the state of packaging design and technology and creates a living standard of international packaging excellence from which others may learn.  Each year WPO is recognising the best of the best in packaging innovations from across the globe.

Upcoming Releases February 2023

Set a reminder in your phone, get out your calendar, pop up a post-it note or ask friend to remind you of these exciting new releases available in 8.30am AEDT Thursday 2 February 2023.

 

Creatures of the Deep

2023 $1 Mintmark and Privy Mark Uncirculated Four-Coin Set -  RRP $33

2023 $10 ‘C’ Mintmark Gold Proof Coin - RRP $385

2023 $1 'C' Mintmark Silver Proof Coin - RRP $60

Obverse: 2023 Queen Elizabeth II Memorial Obverse

Baby Coins

Gallery Press Limits

Due to anticipated high visitor numbers over the Christmas and New Year holiday period, the Mint will be applying limits to the number of coins customers can strike on the Mint’s gallery presses.
 

These special limits will apply from Monday 26 December 2022 – Sunday 15 January and will be adjusted based on capacity and demand. Limits will be listed on the Gallery Presses and updated as required.
 

The limits for Saturday 31 December & Sunday 1 January will be 1 coin per customer per day.

Outside these dates the normal limits will apply.

Christmas Holiday Opening Hours and Tour Times

The Royal Australian Mint team would like to take this opportunity to wish our collectors and visitors a Merry Christmas and a safe and happy holiday season.

If you find yourself in Canberra during your holiday, be sure to visit the Mint where you can take a free tour, strike a coin, or enjoy a relaxing coffee at the café.

When planning your visit please keep in mind that the Mint will be closed on Christmas Day and the factory will not be in operation from close of business Friday 23 December 2022 and will reopen on Tuesday 3 January 2023.

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