Accessibility

Update: Gallery and Coin Shop temporarily closed to visitors until Spring 2024

Parking

The entry to our free car park is on Denison Street. Accessible spaces are available for visitors with a mobility parking permit.

Wheelchair access

A ramp leads into the Mint’s main entrance. The doorway is automatic and there is a lift on the ground floor that can take you up to the Gallery and Factory Viewing Area.

If you or anyone in your group requires a wheelchair, please ask our friendly staff at the Welcome Desk.

Lifts

You can access all public areas by lift.

When you arrive, the foyer lift takes you up to the Gallery and Factory Viewing Area.

Toilets

Accessible toilets are on the ground floor and the first level. Currently, these amenities do not have a push button entry or slide pads.

There are baby change tables available in the Accessible toilets. .

Accessible programs

The Mint offers a suite of programs which can be enjoyed by all visitors. These range from education programs for all ages, school holiday programs, family tours, public talks, special events, exhibitions and quiet mornings.

If you would like to participate in a program and want to discuss accessibility requirements, please contact us via the number or email below. We encourage teachers or group leaders to contact us in advance if a student or participant has access requirements so that we can inform our staff and tailor the program accordingly.

Please email group.bookings@ramint.gov.au or phone 02 6202 8746.

Assistance animals

Assistance animals are welcome in our facilities. Water is available at the entrance of the building should your animal require it.

Vision impaired visitors

For visitors who are blind or have low-vision, please let the Visitor Experience Host at the Front Desk know and they will happily provide you with a Braille Guide. 

Hearing impaired visitors

For visitors who are Deaf or Hard of Hearing, we have available gallery booklets to utilise during your visit or on the public tour. If you feel comfortable, please identify yourself to the Visitor Experience Host taking the tour so that they can assist you in moving to the front of the group.

Additionally, we have touch screens in the factory viewing area that can provide additional information.

Resources for visitors with autism

For visitors with autism or sensory requirements, the Mint has a social story for general visits which may be useful. To view the social story, please click here

Keep an eye out on our website for our next Quiet Morning offering an opportunity to visit the Mint without the crowds or high levels of noise.

 

Hidden Disabilities Sunflower Initiative 

The Mint is a proud supporter of the Hidden Disabilities Sunflower Initiative, a program that is making spaces more accessible with the simple use of a sunflower symbol to indicate that the wearer has a hidden disability, and may need extra help, understanding, or time. Look for our staff wearing the sunflower, or wear the sunflower yourself so that we know you might need help. We have sunflower lanyards that can be borrowed from our front desk whilst you are visiting our gallery. To find out more about the Sunflower Initiative, see the website here https://hdsunflower.com/au/.

 

Contact us

If you have any accessibility questions for your visit to the Mint, please call us on 02 6202 6999 or email feedback@ramint.gov.au