Marketing

Numismatic Program

The 2006-07 numismatic program was highlighted by the launch of the Great Australian Artist Series within the kangaroo coin range. The Mint experienced a quick sell out of the 1/10oz gold version of the kangaroo coins designed by Rolf Harris. His design has been our most poignant yet, and we were thrilled to work with such a respected Australian artist. Our kangaroo coins have been highly collectible since 1993, and the invitation to famous Australian artists to design a coin in the series has been well received by our customers. The Mint enjoyed the opportunity to produce coins for The Ashes cricket series. Our $5 silver Ashes coins were used as the official coin in the toss at the beginning of all the test matches. The coins were inspected and passed by the International Cricket Council as further testament to our commitment to precision engineering and our reputation for world class minting. The tossed coins were subsequently auctioned and raised over $27,000 for the Royal Flying Doctor Service.

The Mint's Lunar Coin program was established and the Year of the Pig was our first release during the year. Our designs symbolising the Chinese zodiac feature authentic Chinese symbols and symmetrical borders, and have been a resounding success here and overseas with our Asian collectors and dealers.

We also commenced a colourful range of pad printed coins. The Ocean Series, featuring brilliantly coloured marine animals, was developed originally with the younger generations of collectors and Australian souvenir buyers in mind. These coins have, however, delighted all ages and markets, including a good number of our more circumspect collectors.

The Masterpieces in Silver — Australian Art of the 20th Century II was unveiled during the year and paid homage to four highly respected artists with depictions of their famous works. The set featured Australian classics: The Curve of the Bridge by Grace Cossington Smith, Implement Blue by Margaret Preston, Margaret Olley by William Dobell and Clifford Possum Tjapaltjarri’s Yuelamu Honey Ant Dreaming, which was reproduced in full colour on silver to striking effect.

The Mint's reputation as a producer of high quality minted products was again upheld during the year, with our 2006 $1 Proof Silver Kangaroo winning Best Silver Coin at the Denver American Numismatic Association World’s Fair of Money 'Coin of the Year Awards' in August 2006.

Key collector coins released during the financial year were:

Medals, Medallions and Tokens

The Mint manufactures a number of Australian honours and awards for a range of clients and also manufactures tokens and medallions for commercial customers both domestically and overseas. The products are principally for corporate promotional purposes. We again minted the proof and uncirculated sets of New Zealand and the New Zealand $5 silver proof coin featuring the Tuatara.

Public Outreach and Industry Support

The Mint attended numerous trade shows and coin fairs for the purpose of supporting the industry and promoting our products, as well as engaging with the general public and the collecting community. These attendances included:

The Mint also had the following public launches:

Customer Service and Communication

During the year the Communications section within the Marketing department responded to a total of 77 written enquiries from the public on various topics. These enquiries are oft en about coin production, manufacturing and mintage history. The following is a breakdown of the topics covered in this correspondence:

The Mint also provides an email link for customers and members of the public. A total of 2,238 enquiries were received during the year. The Mint Call Centre dealt with 1,125 enquiries such as requests concerning order status, update of contact details, mailing list matters and tracking of parcels. The Marketing Department dealt with the remaining 1,113 enquiries as follows:

Number of Enquiries Type of Enquiry
238Coin purchase information
105Valuing
120Requests for information about the Mint, including visitor information
45Feedback or suggestions on coin design
93Currency and legal tender
4Coin series details
32Mintage figures and Annual Report
102Bank note enquiry
14Theme/Coin design
59Coin release information
16Production
75General coin information
111Purchasing historic stock
38School tour bookings
61Other
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