List of Tables and Figures

Tables

Table 1 Resourcing of the Mint's Outcome
Table 2 Royal Australian Mint Resource Statement 2008-09
Table 3 The Mint's operative and paid inoperative staff by classification and gender (as at 30 June 2009)
Table 4 The Mint's operative and paid under the Certified Agreement and AWAs (as at 30 June 2009)
Table 5 Salary Ranges for Certified Agreement and AWAs (as at 30 June 2009)
Table 6 Equal Employment Opportunity (EEO) Target Groups
Table 7 Advertising and Marketing Research
Table 8 Consultancies valued at and over $10,000 in 2008-09
Table 9 Freedom of Information statistics 2008-09

Figures

Figure 1 Resources for Outcomes
Figure 2 Key output performance indicators
Figure 3 Organisation at 30 June 2009
Figure 4 The frequency of contact timing throughout the info@ contact point

Glossary

5S program

A management tool to create a leaner, more efficient manufacturing environment using a visual approach to working which helps identify any problems.

automated guided vehicles (AGVs)

Self-guided vehicles which are programmed to perform material handling duties, such as pick-up and delivery of drums from one location to another.

buffer stock

Coins made and stored for managing fluctuating demand.

business continuity plan

A logistical plan for how an organisation will recover or restore partially or completely interrupted critical functions within a predetermined time after a disaster or extended disruption.

chris21

An integrated human resource and payroll application for managing payroll, award interpretation, training, OH&S, professional development, recruitment, reporting and workflow.

circulating coins

Coins that are in public circulation.

coinage

Refers to coins collectively.

coin blank

A piece of metal which has been cut to the required shape but yet to be struck into a coin.

coin dealer

Collects and sells coins.

coin die

A hardened metal tool, the face of which carries an engraved design or mirror image of the design that is to be impressed on one side of the blank.

coining collar

A retaining ring which holds the coin blank in place while the coining press is in operation. The collar forms the required edge of the coin, i.e. plain, milled, serrated, interrupted or scalloped.

collector coin program

Schedule of coin releases for the year.

Control 2007

Web-based Enterprise Resource Planning (ERP) software that simplifies manufacturing, financial, and regulatory processes for complex manufacturers by streamlining and integrating all key business functions. This software allows the understanding and alignment of all business processes and then provides capability to use them operationally through process management.

denomination

The stated face value on a coin or banknote.

direct sourcing

A form of restricted tendering, available only under certain circumstances, with a single potential supplier or suppliers being invited to bid because of their unique expertise and/or special ability to supply the goods and/or services sought.

enterprise resource planning (ERP) system

Manages and coordinates all of the resources, information and functions of a business from a shared source.

enterprise compliance and quality management system (ECQMS)

A fully integrated suite of solutions that resolve issues quickly and prevent recurrence, ensuring compliance with industry and regulatory requirements.

FedLink

Government security system set up to enable secure electronic mail at the in-confidence level within other Government departments.

frosted uncirculated coin

Coins, particularly proof may be issued with certain parts of the design slightly dulled. This is accomplished by sandblasting a portion of the design on the die.

integrated business information system (IBIS)

Numerous software products that link and operate using a single integrated system.

ISO 9001 Quality Management Accreditation

International standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships.

legal tender

Currency which is payment for an amount equal to that denoted on the face of the currency.

limited mintage

Maximum number of coins being made.

Logility demand planning and forecasting tool

A software tool that assists in the planning and forecasting of the quantity of a product or service that consumers will purchase.

master production schedule (MPS)

Translates a business plan into a comprehensive product manufacturing schedule that covers what is to be assembled or made, when, with what materials acquired, and the cash required. MPS is a key component of material requirements planning (MRP).

materials handling and warehousing system (MHWS)

Custom engineered system which handles movement, storage, control and protection of materials, goods and products throughout the process of manufacturing, distribution, consumption and disposal.

mature age workforce policy

Measures to support mature age staff who wish to remain in the workforce.

mintage

Number of coins made.

Mint Directors Conference

Biannual conference where minting industry representatives from around the world gather to discuss and exchange information on all monetary matters and related legal, economic, technical and numismatic issues.

minting

making coins.

Mint Issue

Royal Australian Mint's quarterly catalogue featuring new numismatic products.

national coin collection

The Royal Australian Mint collection of coins and coin related material that is significant to Australia's numismatic history.

numismatic

The science, study or collecting of coins, tokens, medals, paper money, orders, decorations or similar objects.

numismatic products

Collectible products including coins, medallions, tokens, jewellery etc.

obverse

The side of the coin which is the major side, usually carrying the portrait. The “Heads� side of the coin.

"One Mint"

Cultural and personnel change management policy initiative within the Mint.

open tender

A procurement procedure in which a request for tender is published inviting all businesses that satisfy the conditions for participation to submit tenders.

performance development scheme (PDS)

Regular feedback between team member and supervisor to discuss workplace issues and assist in identifying areas where development is needed and how to meet those needs.

plaster

Is used in the manufacture of master tooling. It is the original model of a design and is approximately four times the actual size of the coin or medal.

proof coin

A carefully struck coin using special dies with either a mirror-like or matt finish. These coins are especially struck and the term is not used to describe a well-preserved circulating coin. Proof is a method of manufacture, not a condition or grade.

RAMSAFE

occupational health and management system

recommission

To update and put back in service.

reverse

The opposite side of a coin to the obverse. Also known as the “Tails� side of the coin.

Seigniorage

The difference between the face value of a coin and the cost of producing, distributing and retiring it from circulation.

select tender

A procurement procedure in which the procuring agency selects which potential suppliers are invited to submit tenders.

SharePoint

Microsoft software which can be used to host websites that access shared workspaces, information stores and documents.

strike a coin

To press a coin.

Synchrony

Customer interaction management and customer relationship management software delivered via a web browser-based system aimed at improving the customer experiences.

total records and information management (TRIM)

records and electronic documents management system.

uncirculated coin

The description of a coin which has not been in circulation. It may however, suffer from minor production faults such as insignificant rim marks or other slight imperfections.

unlimited mintage

no limit on number of coins being made.

web content accessibility guidelines (W3C)

Guidelines on making content accessible, primarily for disabled users.

wholesale terms of trade

Terms and conditions which coin dealers must abide to if they wish to be a Mint accredited dealer.

workplace diversity program

Program which formalises the Mint's commitment to ensuring employees in identified groups have fair access to recruitment, training and promotion opportunities.

Abbreviations and Acronyms

AASB

Australian Accounting Standards Board

AGVs

automatic guided vehicles

ANAO

Australian National Audit Office

APCA

Australian Payments Clearing Association

AWA

Australian Workplace Agreement

CEIs

Chief Executive's Instructions

CEO

Chief Executive Officer

CIO

Chief Information Officer

CMP

Capital Management Plan

CMPG

Capital Management Planning Group

CPGs

Commonwealth Procurement Guidelines

CSS

Commonwealth Superannuation Scheme

ECQMS

Enterprise Compliance and Quality Management System

EEO

equal employment opportunity

ERP

Enterprise Resource Planning

ESL

English as a Second Language

FBT

Fringe Benefits Tax

FCP

Fraud Control Plan

Finance

Department of Finance and Deregulation

FMA Act

Financial Management and Accountability Act 1997

FMOs

Finance Minister's Orders

GST

Goods and Services Tax

IBIS

Integrated Business Information System

ICT

information and communications technology

IPAA

Institute of Public Administration Australia

ISO

International Organization for Standardization

IT

information technology

MDC

Mint Directors Conference

MHWP

Materials Handling and Warehousing Project

MHWS

Materials Handling and Warehousing System

the Mint

Royal Australian Mint

MoU

Memorandum of Understanding

OH&S

occupational health and safety

OPA

Official Public Account

PDS

Performance Development System

PSS

Public Sector Superannuation Scheme

PSSap

Public Sector Superannuation Scheme accumulation plan

RAM

Royal Australian Mint

RAMSAFE

occupational health and management system

RBA

Reserve Bank of Australia

ROI

return on investment

TRIM

Total Records and Information Management (document and records management software)

W3C

World Wide Web Consortium